INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I return an item?
Send us a DM with the case and we’ll review it.
Where can I ship my order?
All over Egypt
How long will it take to receive my order?
4-7 working days for normal orders & 7-10 working days for customised orders.
Which kind of silver are the jewellery made from?
Silver 925
Can I request a custom made piece?
Sure, you can.
How do I take care of my silver jewellery?
To keep your silver jewellery looking its best, store it in a dry, airtight container when not in use. Avoid exposing it to water, perfumes, lotions, or harsh chemicals. Clean it regularly with a soft polishing cloth to maintain its shine.
Will my jewellery tarnish or change color over time?
Yes, silver jewellery may naturally tarnish over time due to exposure to air and moisture. This is completely normal and can be easily cleaned using a silver polishing cloth.
What payment methods do you accept?
You can pay cash and through Instapay.
Do you restock sold-out items?
Yes. We work to restock all sold-out items.
INFORMATION ABOUT US
